Hotel Riu Palace Las Americas is an Adults Only resort located on Cancún's beachfront. The hotel offers an All-Inclusive 24-hour service, ensuring guests have access to a wide array of amenities and activities at any time. With a blend of elegance and comfort, it features more than 350 well-equipped rooms with stunning views of the Caribbean Sea. Additionally, its proximity to local attractions like the pyramids of Kukulkán and Isla Mujeres enhances its appeal.
Location
Nestled in Cancún's exclusive hotel zone, the hotel is a short distance from local attractions. Excursions to nearby sites such as Chichen Itza and the turtle conservation center on Isla Mujeres can be easily arranged. Additionally, convenient transportation options are available for guests looking to explore the vibrant nightlife and shopping centers in the area.
Rooms
The hotel features over 350 spacious rooms designed for maximum comfort. Each room is equipped with modern amenities, including a minibar, air conditioning, and a coffee machine. Guests can enjoy satellite TV and free Wi-Fi throughout their stay. Many rooms also offer furnished balconies that provide panoramic ocean views.
Eat & Drink
Hotel Riu Palace Las Americas offers a diverse dining experience with seven onsite restaurants. Guests can savor a variety of cuisines such as fusion, Italian, Mexican, and Japanese. Recent additions include 'Lounge 24' and 'Capuchino,' where visitors can enjoy snacks, pastries, and ice creams. The hotel also features a buffet restaurant that hosts themed dinners weekly.
Leisure & Business
The hotel provides an array of leisure options, including three pools, a gym, and a Renova Spa offering various treatments. Guests can participate in sports such as beach volleyball, tennis, and water activities like snorkeling and kayaking. For business needs, the establishment features a conference room and all-inclusive entertainment programs.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Boulevard Kukulcan Km 8.5 Dentro de Fiesta Americana Cancún Villas
Jr Del Norte
1800 ft
Blvd Kukulkan km 8.5 Zona Hotelera Plaza Lagunas
Golden Sea Chinese Cuisine
1800 ft
Km. 8.5
Hanaichi
1800 ft
Blvd. Kukalkan Km. 9.0 Centro Commercial
Casa Tequila
1900 ft
Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan
Almadia Cancun
1700 ft
Boulevard Kukulcan Km 9 Seccion 1
Marinero's
2100 ft
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre
Calypso"s Mexican Restaurant
1600 ft
Avenida Kukulkan Km 8.5 Next to Cancun Center
Mocambo Restaurantes
1500 ft
Hotel Zone
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Beach Proximity
Personalized Dining
Tobacco Smell
Language Barriers
8.0/10
Great
Rooms
8.3
Location
8.7
Service
8.2
Dining
7.7
Guest reviews
8.0/10
based on 15 review
0.0
0.0/10based on 0 review
Jeff
United Kingdom,
June
2024
8.2/10
Waking up to the stunning view of the blue waters from the room is simply breathtaking. The hotel offers beautiful, clean, and comfortable accommodations, though a slight musty smell could be detected at times. The friendly staff goes above and beyond to make your stay memorable, but some services like concierge assistance may lack promptness. The superb location near a small yet beautiful beach and close proximity to tourist spots make exploring easy. Dining options, although good, can lack variety for specific dietary requirements. Overall, a great value for a relaxing getaway.
Rooms
9.0
The rooms were beautiful, very clean, and comfortable.
Service
8.0
The staff, like Abu at Art Deco Bar and Enrique at the pool, provided exceptional service and made our stay memorable.
Location
9.0
The hotel's location near a beautiful beach and tourist attractions is superb.
Dining
7.0
The dining experience, especially at the buffet, is enjoyable with room for improvement in providing more diverse options.
Facilities
8.0
The facilities at the hotel are modern and well-maintained, enhancing the overall experience.
Patrick
United Kingdom,
May
2024
7.4/10
The hotel offers excellent room amenities but falls short in providing hot beverages and maintaining entertainment standards for British guests. Despite a few drawbacks, the accommodation is spacious and well-equipped, though lacking moisture.
Rooms
8.0
The rooms were excellent with large bathrooms, big shower cubicles, a massive double bed, and well-stocked amenities. However, the lack of moisture was noticeable.
Service
7.0
The service was friendly and accommodating, particularly by the pool, with a range of convenient options available for guests during their stay.
Location
6.0
The location is slightly obnoxious but offers stunning views and a clean environment. It is close to amenities and attractions, albeit with minor inconveniences like noise from a nearby dance club.
Dining
9.0
The dining experience was comprehensive and enjoyable, catering to various palates with fresh options available. The breakfast service was remarkable, enhancing the overall dining experience.
Facilities
7.0
The hotel provides a range of facilities to enhance guests' comfort and convenience during their stay. However, improvements could be made to meet the high standards expected from a 5-star rating.
Stella
United Kingdom,
April
2024
7.8/10
My stay at the hotel was a mixed experience. The rooms were spacious and clean, but unfortunately, the smell of old tobacco lingered, which was off-putting. On the bright side, the room had a private bar, a walk-in closet, and a large bathroom. The service was friendly, although language barriers existed primarily as they mainly spoke Spanish. They were accommodating, filling our bar fridge with water, but there were multiple complaints about the music. The location was excellent for club-hopping and enjoying a small, beautiful beach nearby, offering easy access to tourist spots. The dining was surprisingly better than expected, with a lovely ocean view and personalized service. As for the facilities, they were adequate, but some areas seemed lacking. Overall, a stay with positives and negatives.
Rooms
7.0
The rooms were spacious and clean, but unfortunately, the smell of old tobacco was noticeable.
Service
8.0
The staff was friendly and accommodating, despite language barriers.
Location
9.0
The location was fantastic for nightlife and beach access, providing convenient exploration opportunities.
Dining
8.0
The dining experience exceeded expectations, offering a great ocean view and personalized service.
Facilities
7.0
The facilities were adequate, but there were some areas that seemed lacking.
Beach Proximity
Tobacco Smell
Chris
United Kingdom,
March
2024
8.6/10
My stay at the hotel was fabulous! The rooms are great, with 2 sunbeds and a table and chairs on the terrace, offering a comfortable stay. However, the price per night per room is a bit high. The service was lovely and pretty much very attentive, although there were some issues with communication. The location is fab, right in the center of the Hotel zone party area, ideal for a fun time in Cancun. The dining experience was excellent, especially with the favorite omelet made by Miss Gaby each day. The facilities are top-notch, providing a luxurious experience.
Rooms
9.0
The rooms were fabulous, with 2 sunbeds and table and chairs on the terrace.
Service
7.0
The service was lovely and pretty much very attentive.
Location
9.0
The location is fab, right in the center of the Hotel zone party area.
Dining
8.0
The dining experience was excellent, especially with the favorite omelet made by Miss Gaby each day.
Facilities
10.0
The facilities are second to none, providing a luxurious experience.
Clean
Pricey
Robert
United Kingdom,
March
2024
8.0/10
The RIU Palace in Aruba is a nice hotel with clean rooms and very friendly staff. The location is great for accessing touristy places and essential shops. The dining options are varied but limited to the buffet only. The facilities are overall good, providing a comfortable stay for guests.
Rooms
8.0
The rooms are an okay size but adequate, clean, and come with good working A/C.
Service
9.0
The staff at the hotel are amazing, always helpful and working hard to ensure a pleasant stay.
Location
8.0
The location makes it easy to access touristy places and essential shops, which is very convenient for guests.
Dining
7.0
The dining experience offers multiple choices and changes daily to keep things interesting, but limited to the buffet only.
Facilities
8.0
The hotel facilities are well-maintained and provide a comfortable and enjoyable experience for guests.
Tom
United Kingdom,
February
2024
8.4/10
I had an amazing stay at this hotel! The rooms were of a very high standard, overlooking the entertainment pool and the beach, and they were very nice and clean. The wrap-around balcony had an absolutely fantastic view. The service was top-notch, with friendly and accommodating staff always on hand to assist. The location was superb, with a small but beautiful beach and gentle blue-green water, and it was very central, making it convenient to explore the surrounding area. The dining experience had a great variety, although some buffet selections could be improved. Overall, a great value for money with fantastic facilities.
Rooms
9.0
The rooms were very nice and clean with an absolutely fantastic view.
Service
8.0
The staff, from receptionists to pool staff, were friendly and accommodating.
Location
9.0
The location was superb, with a small but beautiful beach and gentle blue-green water, and it was very central.
Dining
7.0
The dining had a great variety, although some buffet selections could be improved.
Facilities
9.0
The facilities were fantastic, offering everything needed for a comfortable stay.
Thomas
United States of America,
February
2024
8.8/10
My stay at the hotel was absolutely amazing. The rooms were top-notch, equipped with everything you could wish for, including a large bathroom, spacious shower, comfortable double bed, a sitting area with a big TV, and even a balcony overlooking the pool. The extras like a well-stocked fridge, coffee-making facilities, and a jacuzzi on the balcony truly elevated the experience. However, the only downside was that my room was not ready upon my arrival.
Rooms
9.0
The rooms were excellent with all the necessary amenities and more.
Service
9.0
The service was impeccable, with the staff being friendly and attentive throughout my stay.
Location
8.0
The hotel's location was very central, offering easy access to various attractions and amenities nearby.
Dining
9.0
The dining experience exceeded my expectations, with a wide variety of delicious options to choose from.
Facilities
9.0
The facilities at the hotel were top-notch, ensuring a comfortable and enjoyable stay for all guests.
Glenn
United Kingdom,
December
2023
8.8/10
The hotel offers expansive and immaculately clean rooms, though they are an okay size. The service is remarkable, with staff always ready to help and go above and beyond to enhance your stay. The location is amazing, close to shops and supermarkets, and the dining experience is varied and delicious. The facilities are top-notch, making for a great stay.
Rooms
8.0
The rooms were nice and clean, in a closet with a large bathroom.
Service
9.0
The service was amazing, with staff always helpful and working hard to make our stay special.
Location
9.0
The location is amazing, with close proximity to shops, supermarkets, and pharmacies.
Dining
9.0
The dining experience was unbelievable, offering a wide variety of delicious food every night.
Facilities
9.0
The hotel facilities are great, providing everything you need for a comfortable stay.
John
United Kingdom,
December
2023
7.4/10
The hotel offers classy and spacious rooms with incredible views, but falls short on some aspects like lukewarm beverages and entertainment not suited for all guests. The central location is a standout feature, although cleanliness issues near the shore are a concern. Dining options are varied but with some inconsistency in the buffet selection.
Rooms
8.0
The rooms are classy and spacious with incredible views.
Service
7.0
The staff were kind and funny, although apologies for service issues were lacking.
Location
9.0
The central location is very convenient with accessibility to shops and amenities, but cleanliness concerns near the shore detract from the experience.
Dining
6.0
The dining experience offers a variety of choices but with inconsistent quality in the buffet.
Facilities
7.0
The facilities provide a comfortable stay overall, although cleanliness near the shore needs improvement.
Mark
United States of America,
December
2023
8.2/10
The hotel had large, comfortable, and very clean rooms, but there was a musty smell. The service was friendly and went above and beyond to enhance my stay. The location was central with a beautiful beach nearby, but the dining experience was mostly edible with some stale and unappetizing options.
Rooms
8.0
The rooms were large, comfortable, and very clean, but there was a musty smell present.
Service
9.0
The service was friendly and helpful, going above-and-beyond to ensure a pleasant stay.
Location
9.0
The location was very central, close to the airport, and had a beautiful nearby beach.
Dining
7.0
The dining experience offered a variety of choices, though some options were stale or unappetizing.
Facilities
8.0
The facilities were clean and well-kept, enhancing the overall experience.
Gene
United States of America,
October
2023
8.8/10
Our anniversary stay exceeded our expectations! We were pleasantly surprised with a room upgrade that was spacious, clean, and very comfortable. Being located right above the nightly entertainment and live music was a fun bonus, making our experience even more memorable.
Rooms
9.0
The room provided for our anniversary was big, comfortable, and very clean, exceeding our hopes.
Service
8.0
The service was exceptional, with the staff being paid well above the going rate. Special shoutout to Buck's Fizz Edgar and Marline, who provided fantastic service. The lobby had a pleasant smell, and the overall service was friendly and attentive.
Location
9.0
The hotel's location in the center of the Hotel zone party area was fabulous. We enjoyed easy access to the beach with plenty of chairs and umbrellas, along with nearby off-resort restaurants, bars, and shopping.
Dining
9.0
The dining experience was delightful with a wide variety of options to choose from. We particularly enjoyed the personalized service from Gabi and Arcos, making us feel truly valued guests.
Facilities
9.0
The facilities were top-notch, offering everything we needed for a luxurious stay. The amenities provided added great value to our experience.
Charlotte
United Kingdom,
October
2023
8.4/10
I had a fantastic stay at this hotel. The rooms were always clean and restocked, although they did have a musty smell. The fully stocked mini fridge was a great perk, and the spacious layout with a separate living room, walk-in closet, and large bathroom was impressive. The service exceeded my expectations, especially Rebecca at Reception, Daniel, Adrian, Elder, and Irene in the Restaurant, and the talented Chef Angel and his team. The location was superb, making it easy to access popular spots and offering a luxurious setting with elegant decor. The dining experience was varied, although some gluten-free options were lacking. Overall, a great value for a 5-star resort experience.
Rooms
8.0
The rooms were spacious and always clean, but had a musty smell.
Service
9.0
The service was top-notch with attentive and friendly staff.
Location
9.0
The hotel's location was perfect for exploring nearby attractions and had a luxurious ambiance.
Dining
7.0
The dining options were diverse, but there was a lack of gluten-free choices.
Facilities
9.0
The hotel's facilities were impressive and added to the overall experience.
luxurious ambiance
limited gluten-free options
David
United Kingdom,
October
2023
8.0/10
My stay at the RIU Palace in Aruba was absolutely wonderful! The ocean view room I had was spacious and well laid out, complete with a balcony to enjoy the gorgeous views. The service was top-notch, with staff going out of their way to assist, although housekeeping could use a bit of improvement. The location was excellent, close to the beach and within walking distance of the bustling nightlife. The dining experience was a mix of highs and lows, with standout dishes in the buffet but some room for improvement. The facilities were great, making my stay very enjoyable overall.
Rooms
9.0
The ocean view room was spacious and well laid out with a balcony, offering a fantastic view.
Service
7.0
The service at the hotel was wonderful, with staff going out of their way to assist, although there were some issues with housekeeping services.
Location
9.0
The location of the hotel was excellent, close to the beach and within walking distance of the lively nightlife.
Dining
7.0
The dining experience had its ups and downs, with some standout dishes in the buffet but room for improvement overall.
Facilities
8.0
The facilities at the hotel were great, contributing to a very enjoyable stay.
James
United States of America,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were clean, comfortable, and had a gorgeous view of the beach from the 5th floor. The location was perfect, right in the heart of the hotel district with easy access to touristy places and entertainment venues. The dining experience was incredible, but could use more gluten-free options. The facilities were top-notch, making my stay truly enjoyable.
Rooms
9.0
The room faced the center pool with a beautiful view of the beach, was always clean, and had a glass balcony on the 5th floor.
Service
9.0
The service was exceptional, with staff constantly maintaining cleanliness and offering professional service throughout the stay.
Location
10.0
The hotel's location was superb, within walking distance to all the clubs, bars, and popular attractions like Coco Bongos. The lounge bar was excellent.
Dining
8.0
The dining experience was incredible, with friendly and attentive staff providing delicious food, though more gluten-free options would have been appreciated.
Facilities
9.0
The hotel's facilities were top-notch, offering everything I needed for a comfortable and convenient stay.
Mario
United States of America,
July
2023
7.4/10
I had a mixed experience at the hotel. The rooms had a fantastic view from the wrap-around balcony, but they felt musty like a wet basement. The service was excellent and the staff were always friendly and attentive. The location was convenient, being walking distance to popular spots like Coco Bongos and Senior Frogs, but the layout of the beds in the room was a bit odd. The dining options were varied, with some standout dishes, but not all meals met expectations. Overall, the facilities were decent but lacked the luxurious feel expected of a 5-star resort.
Rooms
7.0
The rooms offered an absolutely fantastic view from the wrap-around balcony, but they felt musty like a wet basement.
Service
9.0
The service was top-notch, with staff always on hand and smiling, even in challenging situations.
Location
8.0
The location was convenient, in walking distance to popular spots like Coco Bongos and Senior Frogs.
Dining
7.0
The dining experience varied, with some amazing dishes, but not consistently impressive across all meals.
Facilities
6.0
The facilities were decent but did not exude the luxury expected of a 5-star resort.
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